Terms and Privacy
All you need to know about SWAGR's Terms and Conditions, Privacy Policy and other key information.
Terms and Conditions
Last Updated: 9/10/2025
Welcome to SWAGR ("the App"), a platform designed to support your health and fitness journey through gamified weight loss, exercise programs, and other related features. By using the App—including as a Participant or Host—you agree to the following Terms and Conditions. Please read them carefully. If you do not agree to these Terms, do not use the App.
1. Eligibility
You must be at least 18 years old to use the App.
The App is not intended for, and should not be used by, individuals with pre-existing medical conditions or those taking medications that could be affected by exercise or weight loss without prior consultation with a qualified medical professional. Users with medical conditions use the App entirely at their own risk.
You must be legally able to enter into binding contracts to host or participate in challenges.
2. Medical Disclaimer and Assumption of Risk
The App is not a substitute for professional medical advice, diagnosis, or treatment. The fitness, weight loss, and health-related information, advice, and programs provided by the App or its users are educational in nature only and should not be relied upon as medical guidance.
You must consult with a qualified healthcare professional before:
Beginning any exercise program
Starting any weight loss, nutrition, or dietary program
Making significant changes to your health routine
If you have any pre-existing medical conditions, injuries, disabilities, or are taking medications
If you are pregnant or nursing
Assumption of Risk and Release of Liability: You acknowledge and agree that:
Your use of the App and participation in any fitness, weight loss, or challenge-related activities is at your own risk.
You are solely responsible for assessing your own physical fitness, health status, and ability to participate safely.
SWAGR, its developers, owners, employees, and representatives are not responsible for any injuries, illnesses, cardiac events, deaths, adverse health outcomes, or other harm that may result from using the App or participating in any challenges or fitness activities recommended through the App.
You assume all risks associated with your participation.
You voluntarily assume responsibility for any injuries or damages that may occur, even if caused by negligence, and you release and hold harmless SWAGR from all liability.
No Professional Advice: User-generated content, recommendations from hosts, or fitness advice shared within the App does not constitute professional medical or fitness advice. SWAGR does not vet, endorse, or verify the qualifications of users who may provide fitness guidance.
3. Third-Party Services
The App may integrate with third-party services (e.g., meal delivery, fitness tracking devices). SWAGR is not responsible for the accuracy, reliability, or quality of these third-party services.
Your use of third-party services is governed by their respective terms and privacy policies.
4. Gamified Features and Challenges
The App offers gamified weight loss and challenge features, including participation in prize pools. To be eligible for prizes, users must meet the specific requirements for each challenge.
Any eligible user can host or participate in a challenge. Verified creators can also claim a commission for hosting a challenge, which will be deducted from the total prize pool.
The Challenge Host is responsible for declaring the winner. Prize funds cannot be paid until the winner is declared.
SWAGR reserves the right to verify user progress and eligibility before awarding any prizes. Cheating or fraudulent activity will result in disqualification and account termination.
Prizes are awarded at the sole discretion of SWAGR (for exclusive/platform-run challenges) or the user who is defined as the Challenge Host (whichever is applicable). However, prize awards must comply with all applicable local, state, and national gaming, gambling, and contest laws. By hosting or participating in challenges, all parties agree that they have verified the legality of the challenge under their applicable jurisdiction. SWAGR reserves the right to withhold or deny prizes if it reasonably believes a challenge violates applicable laws or these Terms.
Host commissions will not be paid until the relevant Challenge has been closed and review requirements completed.
You should only join challenges with people you know and trust if you are unsure about the verification process.
4.1 Fraud prevention and dispute resolution
Fraud Prevention: SWAGR reserves the right to investigate any challenge or winner for signs of fraud, collusion, or manipulation. This investigation may include requesting additional documentation, verifying participant identity, or reviewing communication records. If fraud is suspected, SWAGR may: (a) withhold payout pending investigation, (b) disqualify participants, (c) refund all participant fees (minus transaction costs), and/or (d) terminate accounts. SWAGR's decision is final and binding. Users waive their right to pursue legal action regarding SWAGR's fraud determinations, except where prohibited by law.
Dispute Resolution: SWAGR will not intervene in disputes between participants and hosts unless: (a) these Terms are clearly violated, (b) fraud is suspected, or (c) platform integrity is at risk. For all other disputes, users agree to resolve matters directly with the relevant host or other participant. SWAGR's refusal to intervene is not a waiver of SWAGR's rights to take enforcement action if warranted.
5. Verified Creator Communities
SWAGR allows verified creators to run paid communities or challenges with advanced features (e.g., larger prize pools, team-based or multi-round formats).
Verified Creators may access limited participant data necessary for running challenges and verifying results. This may include:
Display names
Email addresses or contact info (for prize delivery/verification)
Uploaded proof (photos, videos, measurements)
Progress logs and results
Verified Creators may access only the limited participant data that is strictly necessary for running challenges and verifying results, including:
Display names
Email addresses or contact information (for prize delivery/verification purposes only)
Uploaded proof (photos, videos, measurements)
Progress logs and results
Verified Creators must:
Comply with all applicable privacy laws, including but not limited to GDPR, CCPA, and other data protection regulations
Use participant data solely for the stated purpose of managing challenges and verifying participant eligibility
Implement reasonable security measures to protect participant data from unauthorized access or disclosure
Not sell, rent, lease, or transfer participant data to third parties without explicit written consent from participants
Delete participant data upon request (where legally permissible) or within 7 days of challenge completion, unless longer retention is required by law
Not use participant data for marketing, advertising, or any purpose other than challenge management
If a Verified Creator experiences a data breach or unauthorized access to participant data, the Creator must notify SWAGR and affected participants within 24 hours. Creators who fail to report breaches promptly may have their verified status revoked, face account termination and be liable for damages.
Verified Creators agree to protect participant data, use it only for challenge management, and comply with all applicable privacy laws. They also agree to give active members a minimum of 30 days notice before changing any subscription pricing or access dynamics.
In the event of cancelling or changing subscription offerings, Verified Creators agree to keep content available for all existing premium subscribers until all current subscriptions have reached the end of their current billing cycle. Failing to do so may result community creators being liable for issuing pro-rata refunds or compensation at their own expense.
SWAGR reserves the right to suspend or remove Verified Creators who misuse participant data, engage in harassment, or fail to follow community standards.
By joining a verified creator community as a subscriber (and / or challenge participant) you acknowledge and agree to the following:
Some of their challenge-related data will be visible to the Host for verification and prize management purposes.
The creator may decide to cancel subscriptions for their community (including both free and paid options). In the event this occurs, any active premium subscribers (paid) will retain access to the creators content in a sunset format until the end of their current billing cycle. All premium subscribers agree that they are joining as a paid member at their own risk and the creator makes no guarantee to the length or fixed inclusions of their subscription offerings.
If you violate community rules or broader Swagr terms and conditions, a creator may block or remove you from their community. In this situation you will not be eligible for a full or partial subscription refund. We expect all members to support a healthy, friendly and respectful environment.
6. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account. You agree to notify SWAGR immediately of any unauthorized access or use of your account.
You are responsible for providing accurate and truthful information when using the App.
You agree not to misuse the App, including but not limited to hacking, unauthorised data collection, or violating the intellectual property rights of others.
You agree to treat all users respectfully, without harassment, discrimination, or abusive behaviour.
You will not upload or share unlawful, threatening, harassing, defamatory, obscene, explicit, pornographic, hateful, or discriminatory content.
7. Participant-Specific Terms
7.1 Participation in Challenges
You agree to pay the entry fee listed for any Challenge you join.
For prize pool challenges, you agree to:
Provide all information required by SWAGR and Borderless (or other payment processors) to verify your identity, eligibility, and ability to receive winnings
Complete any Know Your Customer (KYC), anti-money laundering (AML), or other regulatory compliance verifications
Acknowledge that fees, exchange rates, currency conversion charges, and processing costs may significantly reduce the final payout amount you receive
Understand that SWAGR cannot guarantee the exact amount you will receive due to fluctuating exchange rates and third-party processor fees
Accept that delays in payout processing may occur due to payment processor requirements, regulatory compliance, or fraud investigations
You agree to read and follow the Challenge rules, including completing required activities and submitting proof (photos, videos) honestly if required.
Refunds will be processed only under the following circumstances:
The Host cancels the Challenge prior to its completion
The Host removes you from the Challenge for reasons unrelated to rule violations
SWAGR determines a refund is appropriate due to documented rule violations by the Host or fraud
Refunds will be subject to:
Deduction of transaction fees charged by the payment processor (typically 3 - 5% of the entry amount)
Deduction of any currency conversion fees or charges already incurred
Processing delays of 5-10 business days
Potential withholding if a refund is disputed or if the Challenge is under fraud investigation
No refunds will be issued for:
Participant withdrawal or dissatisfaction with Challenge rules
Participant failure to complete Challenge requirements
Participant disqualification for rule violations, cheating, or fraudulent activity
Changes in participant circumstances or ability to participate
Refund requests must be submitted within 3 days of the triggering event. SWAGR may deny refund requests submitted after 3 days.
For in-person Challenges:
Attendance may be required.
You are solely responsible for your safety and compliance with local laws or health guidelines.
Hosts are generally responsible for verifying results and selecting winners. SWAGR may assist in disputes but typically respects the Host’s decision unless rules are clearly broken.
7.2 Conversion rates, fee’s and prize redemptions
By participating in a paid challenge with a prize pool, you acknowledge and agree to the following:
1. Currency Conversion:
Your entry fee is collected in the currency of your payment method (determined by your payment processor).
Prize payouts are processed via Borderless and may be paid in a different currency than your entry fee.
If currency conversion is required, it will be processed automatically by Stripe and/or Borderless according to their exchange rates and policies.
Conversion rates applied may differ significantly from real-time market rates or rates offered by other providers or banks.
2. Fees and Charges:
Both Stripe and Borderless may apply their own exchange rate markups and processing fees to the conversion.
SWAGR does not set these rates or fees; they are determined solely by the payment processors according to their policies.
These fees may reduce the final payout amount by 3-8% or more, depending on the currencies involved and processor policies.
3. No Guarantee of Amount:
SWAGR cannot guarantee the exact amount you will receive in your payout currency.
The final amount may be materially lower than the prize amount or your original entry fee.
You are solely responsible for understanding and accepting potential currency conversion impacts before joining a challenge.
4. Information Required for Payout:
To receive any prize pool winnings, you must provide personal information (as required by Borderless and applicable law), which may include (but is not limited to):
Full legal name
Date of birth
Government-issued ID documentation
Bank account or payment method information
Tax identification information (if required by law)
You consent to SWAGR and Borderless verifying this information and conducting identity verification.
SWAGR cannot process or transfer funds directly; all payouts are processed through Borderless.
Failure to provide required information or completion of verification may result in forfeiture of winnings.
5. Payout Timeline:
Once a winner is declared and verified, payouts will be processed within 5-10 business days, though delays may occur due to payment processor processing times, banking delays, or regulatory compliance holds.
SWAGR is not responsible for delays caused by Borderless, your bank, or other third parties.
6. Payout Hold for Fraud Investigation:
SWAGR or Borderless may hold payouts for investigation if fraud or irregularities are suspected.
Investigation holds may last up to 30 days or longer if required by law or regulation.
If fraud is confirmed, winnings will be forfeited and may not be returned.
8. Host-Specific Terms
8.1 Hosting a Challenge
You must provide clear, accurate, and complete information about your Challenge, including:
Rules and goals
Start and end dates
Entry fees and prize pool
Proof requirements (photos, videos)
You are responsible for:
Communicating professionally with participants
Reviewing submissions fairly
Selecting winners in good faith
Promptly notifying participants of changes or cancellations
8.2 Payments and Commissions
SWAGR may charge a service fee on participant entry payments.
Commissions and payouts to Hosts are subject to the same currency conversion terms outlined in Section 7.2 above. Additionally:
Entry fees may be collected in multiple currencies and converted to a single currency for processing (determined by Stripe's policies).
Host commissions are calculated based on the amount received after participant refunds and SWAGR service fees, then subject to currency conversion fees when paid to the Host.
The final commission amount may be 5-15% lower than the original commission percentage due to currency conversion markups and processing fees imposed by payment processors.
Hosts are responsible for understanding their own tax obligations related to commission income, which may vary by jurisdiction. SWAGR may issue 1099 forms (in the US) or equivalent tax documentation as required by law.
Host commission payments may be withheld or delayed if fraud, chargebacks, or regulatory compliance issues are detected or under investigation.
If a Host's payout fails due to incorrect banking information, account closure, fraud flags, or regulatory blocks imposed by the Host's bank or financial institution, SWAGR is not responsible for reprocessing payments. The Host must update their banking information and contact SWAGR support to re-request payout. SWAGR is not liable for lost or delayed funds due to financial institution errors or rejections.
Verified hosts may set a commission for Premium and Exclusive Challenges, which is deducted from the prize pool.
Commissions are paid only after you complete winner selection and Swagr’s approval process. Swagr may withhold payouts in cases of suspected fraud or rule violations. Commission amounts may be subject to currency conversion or processing fees as previously outlined.
8.3 Refunds
Refunds may be issued if:
A Challenge is cancelled.
You remove a participant.
Refunds issued will be minus (-) the transaction fee charged by the payment merchant or any exchange rates charged to us. By hosting a challenge you acknowledge that any refunds will not be 100% in nature.
8.4 Fair Play and Acceptable Use
You will not cheat, manipulate results, or act in bad faith.
You will maintain a respectful, inclusive environment for all participants.
You will comply with all applicable local, state, national, and international laws, including but not limited to:
Contest, gaming, gambling, and sweepstakes laws
Prize and promotion regulations
Tax and financial reporting requirements
Data protection and privacy laws (including GDPR, CCPA, and others)
Consumer protection laws
Intellectual property laws
Anti-money laundering (AML) and Know Your Customer (KYC) regulations
Hosts are solely responsible for ensuring their challenges comply with all applicable laws in all jurisdictions where participants may be located. By hosting a challenge, you represent and warrant that you have reviewed applicable laws and determined that your challenge is legal. If SWAGR reasonably believes a challenge violates applicable law, SWAGR may suspend or cancel the challenge, withhold payouts, and terminate the Host's account without liability. You agree to indemnify SWAGR against any legal claims, fines, or penalties arising from your violation of applicable laws.
9. User Content
You grant SWAGR and its affiliates a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, copy, modify, display, and distribute your uploaded photos, videos, and other content for:
Challenge verification and participant eligibility determination
Dispute resolution and fraud investigation
Platform improvement and analytics (in aggregated or anonymized form)
Platform promotion, marketing, and social media posting (with anonymization where reasonably possible; identifiable faces or personal details will be obscured or pixelated unless you provide separate written consent)
You represent and warrant that:
You own or have the legal right to grant rights in all content you upload
Your content does not infringe third-party intellectual property, privacy, or publicity rights
You have obtained all necessary consent from any individuals depicted in your content
Your content is not defamatory, obscene, or unlawful
SWAGR may use your content in promotional materials, case studies, marketing campaigns, or social media without further compensation or notification, except where privacy laws prohibit such use. You waive any moral rights in your content.
SWAGR may remove or disable content that violates these Terms or our community guidelines.
10. Community Guidelines for Messaging and Chats
To keep SWAGR a safe, supportive, and motivating space, you agree to follow these community guidelines when using any in-app messaging or community chat features:
10.1 Respectful Communication
Treat all users with courtesy and respect.
No harassment, bullying, threats, or intimidation.
No hate speech or discriminatory remarks based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic.
10.2 Appropriate Content
Do not share obscene, pornographic, or sexually explicit content.
Do not post or link to violent, graphic, or shocking content.
No spamming, advertising, or solicitations unrelated to SWAGR challenges or communities.
10.3 Health and Safety
Avoid giving unqualified medical, fitness, or nutritional advice that may endanger others.
Encourage responsible participation and respect users’ personal limits.
10.4 Privacy and Confidentiality
Do not share personal or sensitive information about yourself or others without consent.
Respect other users’ privacy in direct messages and group chats.
10.5 Proof and Verification Chats
If required to share proof (photos/videos) in a chat for verification, ensure it is honest and matches the Challenge requirements.
Do not misuse or distribute another user’s proof without their permission.
10.6 Moderation and Enforcement
SWAGR and Hosts may moderate chats to maintain a safe environment.
We may warn, restrict, suspend, or remove users who violate these guidelines or the broader Terms and Conditions.
Serious violations may lead to permanent account termination.
By using messaging and community chat features, you agree to follow these guidelines to help keep SWAGR a positive, respectful, and motivating space for everyone.
11. Swagr’s Role
SWAGR is a neutral platform provider that facilitates payments, communication, and user discovery.
SWAGR does not directly organise or supervise Challenges (except for platform-run events). Hosts are responsible for their own rules, verification, winner selection, and prize distribution.
SWAGR may assist in dispute resolution but has final authority on platform refunds or suspensions.
Limitation of SWAGR's Liability for User Conduct: SWAGR is not responsible for the conduct, actions, omissions, or content of any Hosts, Participants, or other users. This includes but is not limited to:
Fraud, cheating, or manipulation by any user
Disputes between participants or between a Host and participant
Failure of a Host to pay commissions or a participant to receive winnings
Harmful advice or recommendations provided by Hosts or other users
Violation of laws by users
Data breaches caused by user negligence or misuse
SWAGR's remedies (suspension, termination, refunds) are provided in its sole discretion and are the exclusive remedy for user violations. SWAGR is not liable for any damages resulting from its enforcement or non-enforcement of these Terms.
12. Limitation of Liability
Disclaimer of Warranties THE APP AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SWAGR DISCLAIMS ALL WARRANTIES, INCLUDING:
WARRANTY OF MERCHANTABILITY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
WARRANTY OF TITLE AND NON-INFRINGEMENT
WARRANTY OF ACCURACY, COMPLETENESS, OR TIMELINESS OF CONTENT
WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION
SWAGR DOES NOT WARRANT THAT:
The App will meet your requirements or expectations
The App will be uninterrupted, timely, secure, or error-free
Any defects or errors will be corrected
The App will be compatible with your devices or systems
Content will be accurate, complete, or free from harmful code
Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWAGR AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY:
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
DAMAGE TO YOUR REPUTATION OR PRIVACY
COST OF SUBSTITUTE GOODS OR SERVICES
ARISING FROM OR RELATED TO:
Your use or inability to use the App
Any content or information provided through the App
Your participation in or hosting of Challenges
Disputes between users, including Hosts and Participants
Paid transactions or payment processing
Unauthorized access to your account or data
Third-party conduct or content
Any other matter related to the App
This limitation applies even if SWAGR has been advised of the possibility of such damages.
Cap on Liability Except where prohibited by law, SWAGR's total liability to you for any and all claims arising out of these Terms or your use of the App shall not exceed the amount you have paid to SWAGR (if any) in the 12 months preceding the claim, or $100 USD, whichever is greater.
Exceptions to Limitation of Liability The above limitations do not apply to:
Bodily injury or death
Fraud, gross negligence, or wilful misconduct
Liability that cannot be limited or excluded under applicable law
Claims for which limiting liability is prohibited by law (e.g., in some jurisdictions, liability for personal injury cannot be limited)
13. Termination
SWAGR may suspend or terminate your account or hosting privileges at any time, with or without notice, at its sole discretion. Grounds for suspension or termination include but are not limited to:
Violations of these Terms and Conditions
Fraudulent activity, cheating, or manipulation
Harassment, threats, or abusive conduct toward other users
Violation of applicable laws
Non-payment of fees or chargebacks
Suspicious or unusual account activity
Regulatory or legal compliance concerns
Failure to complete identity verification
Upon termination:
Your access to the App will be immediately revoked
Pending payouts may be forfeited
Any remaining account balance will be retained by SWAGR
SWAGR may report your conduct to relevant authorities if required by law
You acknowledge that termination may result in loss of all winnings, commissions, and account funds, and that SWAGR's decision to terminate is final and not subject to appeal except where required by law.
Upon termination, the following sections survive: Medical Disclaimer, Limitation of Liability, Assumption of Risk, Indemnification, Dispute Resolution, and Governing Law. All other obligations terminate upon account termination, except that SWAGR retains the right to pursue remedies for breaches that occurred while your account was active.
14. Changes to Terms
SWAGR may update these Terms and Conditions at any time by posting the updated version on the App or website.
Your continued use of the App after the effective date of any changes constitutes your acceptance of the new Terms. If you do not accept the new Terms, you must discontinue use of the App and contact SWAGR support to request account termination. SWAGR may implement changes immediately (without notice) if necessary for security, legal compliance, or to prevent fraud or abuse, in which case notice will be provided as soon as practicable.
15. Dispute Resolution and Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of United States of America (USA), without regard to its conflict of law principles. You agree that your use of the App constitutes consent to the jurisdiction and venue of the courts located in USA.
Arbitration Agreement: Except where prohibited by law, you and SWAGR agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your use of the App (including but not limited to contract disputes, tort claims, and statutory claims) shall be resolved by binding arbitration administered by [ARBITRATION BODY, e.g., JAMS or AAA], rather than by court proceedings.
Arbitration Process:
The arbitration shall be conducted in USA.
Each party shall bear its own attorney's fees and costs, unless the arbitrator awards fees to the prevailing party.
The arbitrator shall apply the substantive law applicable to the claim and may award any relief that would be available in court.
The arbitration award shall be final and binding and may be enforced in any court of competent jurisdiction.
Class Action Waiver: You and SWAGR agree that any arbitration or court proceeding shall be conducted on an individual basis and not as a class action, representative action, or collective action. You waive the right to participate in any class action or collective action against SWAGR.
Exceptions to Arbitration: Notwithstanding the above, the following matters are not subject to arbitration:
Small claims court proceedings (if you are eligible and choose to bring your claim there)
Claims for injunctive relief to prevent fraud or intellectual property infringement
Claims brought by SWAGR for non-payment or breach of non-disclosure obligations
Statute of Limitations: Regardless of any statute of limitations or repose that applies, any claim or action must be commenced within one (1) year after the cause of action arises, or such claim shall be permanently barred.
16. Indemnification
You agree to indemnify, defend, and hold harmless SWAGR and its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:
Your use of the App or violation of these Terms
Your participation in or hosting of Challenges
Your violation of any applicable law or regulation
Your violation of third-party rights (including intellectual property, privacy, or publicity rights)
Your conduct or content, including harassment or discrimination
Disputes with other users
Payment disputes or chargebacks initiated by you
Any claim that your content infringes third-party intellectual property rights
Any claim arising from your collection, use, or mishandling of participant data (for Hosts)
SWAGR shall have the right to control the defense of any indemnified claim, including selection of counsel and settlement negotiations. You shall cooperate fully with SWAGR's defense efforts.
17. Compliance with Laws and Sanctions
By using the App and participating in any paid challenges or prize pools, you certify and represent that:
You are not a citizen, resident, or entity of any country subject to economic sanctions or embargoes
You do not appear on any government sanctions list, terrorist watch list, or financial crimes enforcement list
You are not identified as a politically exposed person (PEP) subject to enhanced due diligence
Your use of the App is not for illegal purposes, including money laundering, financing terrorism, sanctions evasion, or fraud
All funds used to participate in challenges are derived from lawful sources
You are not engaging in any activity that would violate anti-money laundering (AML), know your customer (KYC), or sanctions compliance laws
SWAGR and its payment processors (Stripe and Borderless) perform automated screening against government sanctions lists and may decline transactions or freeze accounts without liability if you or your transaction is flagged by automated compliance systems.
You acknowledge that:
Payment processors may withhold or reverse transactions if compliance concerns are identified
SWAGR may freeze your account pending compliance review
SWAGR may report suspicious activity to FinCEN (Financial Crimes Enforcement Network) or relevant government authorities
SWAGR is not liable for transaction delays or denials due to compliance screening
Violation of this section may result in immediate account termination, permanent blacklisting from the platform, and forfeiture of all funds in your account.
18. Tax Reporting and Obligations
You are solely responsible for understanding and complying with all tax obligations related to your use of the App, participation in challenges, or receipt of prizes or commissions.
For Participants: Prize winnings may be taxable income in your jurisdiction. You are responsible for:
Reporting all prize winnings to relevant tax authorities
Paying all applicable income taxes on winnings
Consulting with a tax professional about your tax obligations
For Hosts: Commissions and host earnings are taxable income. You are responsible for:
Reporting all commission income to relevant tax authorities
Paying all applicable income, self-employment, and other taxes
Maintaining records of all transactions and income
Consulting with a tax professional about your tax obligations
Tax Reporting by SWAGR: SWAGR will issue appropriate tax documentation (e.g., Form 1099-MISC in the US, or equivalent forms in other jurisdictions) for Hosts whose earnings exceed applicable thresholds (currently $600 USD per calendar year in the US, subject to change).
SWAGR may also issue tax forms for Participants in certain jurisdictions where prizes above a certain threshold must be reported (e.g., $600 USD or equivalent).
By participating as a Host or Participant, you authorize SWAGR to collect and report the information necessary to issue accurate tax forms, including your full legal name, address, tax identification number (SSN, EIN, or equivalent), and earnings.
SWAGR's issuance of tax forms does not relieve you of your obligation to accurately report all income and pay all applicable taxes. Failure to report taxable income may result in tax penalties imposed by government authorities, for which SWAGR is not responsible.
19. Privacy and Data Protection
For detailed information about how SWAGR collects, uses, shares, and protects your personal data, please review SWAGR's separate Privacy Policy on our website. These Terms incorporate the Privacy Policy by reference.
Key Privacy Commitments:
SWAGR collects only data necessary to operate the App and process payments
Personal data is protected using industry-standard security measures
Data is not sold to third parties without your explicit consent (except as required by law)
You have the right to access, correct, and delete your personal data (subject to legal retention requirements)
SWAGR complies with applicable privacy laws, including GDPR, CCPA, and others
Data Shared with Third Parties: SWAGR may share necessary information with:
Payment processors (Stripe, Borderless)
Challenge Hosts (for verification and prize management)
Law enforcement or government authorities (if required by law)
Tax authorities (for tax reporting purposes)
Your Privacy Rights: Depending on your jurisdiction, you may have rights including:
Right to access your data
Right to correct inaccurate data
Right to delete data (right to be forgotten)
Right to opt out of marketing communications
Right to data portability
Right to withdraw consent
To exercise any privacy rights, contact SWAGR via our website www.swagr.com
20. Contact
For questions or support, please complete the contact us form on our website www.swagr.com
By using SWAGR—including browsing, joining, or hosting challenges—you agree to these Terms and Conditions. Let’s keep the community fair, safe, and motivating for everyone.
Privacy Policy
Last Updated: 9/10/2025
SWAGR ("the App") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Personal Information We may collect the following personal information when you register or use the App:
Full legal name
Email address
Date of birth
Phone number (optional, for customer support)
Profile information (username, profile photo, bio)
Payment and billing information (for challenge entry fees and prize payouts)
Bank account or payment method details (for prize distribution to winners and commission payments to hosts)
Government-issued ID documentation and tax identification numbers (for identity verification, KYC compliance, and tax reporting purposes)
Physical address
Any other information you voluntarily provide through forms, surveys, or customer support communications
1.2 Health and Fitness Data With your explicit, informed consent, we collect the following health and fitness information:
Current weight and weight history
Height and BMI calculations
Exercise data (type, duration, intensity, calories burned)
Activity levels and sedentary periods
Health goals and fitness objectives
Dietary preferences and meal tracking data
Medical conditions or health restrictions you choose to disclose
Progress photos and before/after images
Important Health Data Notice: You can withdraw your consent to collect health data at any time by contacting us, though this may limit certain App features. Withdrawing consent to health data collection does not retroactively delete data already collected unless you request deletion.
1.3 Challenge and Participation Data When you participate in or host challenges, we collect:
Challenge entry information and participation history
Submitted proof of progress (photos, videos, measurements)
Challenge results and winner declarations
Communication records (messages between hosts and participants)
Dispute resolution records
Verification records (identity checks, fraud investigations)
1.4 Device and Usage Information We automatically collect technical information about your device and how you use the App:
IP address and approximate geographic location
Device type, model, and operating system
Browser or app version
Mobile advertising ID (IDFA for iOS, Google Advertising ID for Android)
Pages or features accessed within the App
Time spent on the App
User interactions and click patterns
App crash reports and error logs
Cookies and similar tracking technologies (as described in our separate Cookie Policy)
1.5 Third-Party Data If you integrate the App with third-party services (e.g., fitness trackers like Apple Health, Google Fit, Fitbit; meal delivery services; payment processors), we may receive and store:
Fitness and health data from integrated fitness trackers
Location data (if you grant permission)
Calendar data (if you grant permission)
Social media profile information (if you link social media accounts)
You have the right to control which third-party services can share data with us. You can revoke third-party permissions at any time through your device settings or the App settings.
1.6 Communications Data We collect and retain:
Emails and support tickets you send to customer support
Chat messages and in-app communications with other users
Feedback, surveys, and support inquiries
Complaint records and dispute resolution communications
1.7 Payment and Financial Data When you make payments or receive payouts through the App:
We collect payment transaction history
Prize pool contributions and winnings
Commission amounts and payout history
Refund records
Your payment processor account information (shared with Stripe and Borderless)
Note: We do not directly store full credit card or bank account numbers. This information is securely transmitted to and stored by our payment processors (Stripe and Borderless) according to their security standards. We retain transaction records for financial, tax, and legal compliance purposes.
2. How We Use Your Information
We use the personal information you provide for the following purposes:
2.1 Service Delivery (Legal Basis: Contractual Necessity)
To create and manage your account
To deliver the features and services you request (challenges, progress tracking, leaderboards, community features)
To process your entry fees, prizes, and commission payments
To verify your identity and eligibility for challenges
To host challenges and manage participant verification
To communicate with you about challenges, prizes, and account status
To facilitate communication between hosts and participants
2.2 User Safety and Fraud Prevention (Legal Basis: Legitimate Interest / Legal Obligation)
To detect, prevent, and investigate fraud, cheating, and manipulation
To verify participant eligibility and prevent duplicate accounts
To conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) screening
To comply with sanctions and financial compliance regulations
To investigate disputes between users
To enforce these Terms and Conditions
To protect the rights and safety of SWAGR, users, and the public
2.3 Health and Fitness Program Management (Legal Basis: Explicit Consent)
To track your weight loss and fitness progress
To provide personalized recommendations based on your health goals
To display your progress on leaderboards and achievement badges (if you opt in)
To verify submitted proof and determine challenge winners
To analyze aggregate health data to improve program effectiveness
Note: Health data processing is based on your explicit consent. You may withdraw consent at any time, but this may limit certain App features that require health data.
2.4 Communication and Support (Legal Basis: Contractual Necessity / Legitimate Interest)
To respond to customer support inquiries
To send you transactional emails (account confirmation, password resets, payment receipts, prize notifications)
To send you service announcements and updates about changes to the App or Terms
To send you marketing communications (only with your opt-in consent)
2.5 Analytics and App Improvement (Legal Basis: Legitimate Interest)
To analyze usage patterns to understand how users interact with the App
To identify technical issues, bugs, and crashes
To test new features and improvements
To measure the effectiveness of challenges and gamified features
Important: We aggregate and anonymize this data so that it cannot identify you. We do not use individual-level usage data for profiling without your consent.
2.6 Legal Compliance and Regulatory Obligations (Legal Basis: Legal Obligation)
To comply with tax reporting requirements (issuing 1099 forms and equivalent tax documentation)
To comply with court orders, government requests, or law enforcement inquiries
To comply with financial, gaming, and contest regulations
To comply with data protection laws (GDPR, CCPA, and others)
To maintain records for audit and accounting purposes
To enforce our Terms and Conditions and other agreements
2.7 Marketing and Promotional Communications (Legal Basis: Consent)
To send you promotional emails, newsletters, and special offers (only if you opt in)
To display targeted advertising within the App (based on your interests and App usage, not health data)
To run contests, surveys, and promotional campaigns
You can opt out of marketing communications at any time by clicking the unsubscribe link in emails, adjusting your notification settings in the App, or contacting us.
2.8 Data Uses NOT Permitted Without Consent
We will NOT use your health data for targeted advertising, profiling, or discrimination
We will NOT sell, rent, or lease your personal information to third parties for their own marketing or commercial use
We will NOT combine your data with data from other sources to profile you without your consent
We will NOT use your data to make automated decisions that have legal or similarly significant effects on you (e.g., credit decisions, insurance eligibility) without human review
2.9 Research and Analytics
With your explicit opt-in consent, we may use aggregated and anonymized data for research, academic studies, or scientific analysis related to fitness and health outcomes.
Such research will not identify you personally, and results may be published in academic papers or journals.
You can withdraw consent for research use without affecting other App features.
3. Third-Party Sharing
3.1 Service Providers (Data Processors) We share your personal information with the following third-party service providers who process data on our behalf under strict Data Processing Agreements (DPAs):
Payment Processing:
Stripe (payment processing for entry fees) - https://stripe.com/privacy
Borderless (payout processing for winners and hosts) - https://getborderless.com/legal/
Data shared: Name, email, payment method, transaction history, IP address
Purpose: Process payments, prevent fraud, comply with financial regulations
Cloud Infrastructure:
We may use various cloud infrastructure providers from time to time, e.g., Amazon AWS, Google Cloud, Microsoft Azure. Any provider is subject to change at SWAGR’s discretion.
Data shared may include: All personal data and user-generated content
Purpose: Host the App and store user data securely
Analytics and Monitoring:
We may include analytics providers in the app e.g., Firebase, Mixpanel, Amplitude
Data shared may include: Device information, usage data, IP address (in anonymized or aggregated form where possible)
Purpose: Analyze usage patterns, monitor app performance, identify errors
Customer Support:
We may use an external support platform, e.g., Zendesk, Intercom, Freshdesk
Data shared may include: Your name, email, support communications, account information
Purpose: Process and respond to support inquiries
Identity Verification:
KYC/identity verification providers may be used for some of our provided app features. These may be performed by other providers such as Borderless, Stripe Identity, IDology or other entities.
Data shared: Government ID documentation, date of birth, legal name, address
Purpose: Verify identity for account creation, payment processing, and regulatory compliance
Email and Communications:
We may use an external email service provider, e.g., SendGrid, Mailchimp
Data shared: Email address, name, communication preferences
Purpose: Send transactional and promotional emails
Fitness Tracking Integration:
Apple Health, Google Fit, Fitbit, Garmin or other smart health devices.
Data shared: Only data you explicitly authorize through the integration
Purpose: Sync fitness and health data to the App
All service providers are contractually required to:
Process data only on our instructions
Maintain appropriate security measures
Not disclose data to other third parties
Delete or return data upon the end of the service relationship
Comply with all applicable privacy laws
3.2 Data Sharing with Challenge Hosts If you participate in a challenge, the Host will have access to:
Your display name
Your submitted proof (photos, videos, measurements)
Your progress data and results
Challenge-related communications
Contact information (email/phone) for prize delivery if you win
Important: Hosts are responsible for protecting participant data and may not use it for purposes other than challenge management. SWAGR is not responsible for Hosts' misuse of data. By joining a challenge, you consent to the Host accessing this data for verification and prize management purposes. You can request the Host delete your data by contacting them directly or requesting deletion through SWAGR support.
3.3 Data Sharing with Verified Creators If you subscribe to a Verified Creator community, that Creator may have access to the same data categories listed in Section 3.2, plus:
Subscription status and billing information
Community engagement data (messages, posts, activities)
Creators must comply with the data protection terms outlined in the main Terms and Conditions, including GDPR compliance and data deletion upon request.
3.4 Other Users Depending on your privacy settings, certain information may be visible to other App users:
Your display name and profile photo (if your profile is public)
Your challenge participation and results (if not marked private)
Your messages in community chats (visible to other community members)
Your achievements and badges (if displayed on leaderboards)
You can control what information is visible to other users by adjusting your privacy settings in the App.
3.5 Legal Disclosure We may disclose your personal information without your consent if required by law or if we reasonably believe disclosure is necessary to:
Comply with a court order, subpoena, or legal investigation
Enforce our Terms and Conditions and other agreements
Protect the rights, property, and safety of SWAGR, our users, and the public
Prevent or investigate fraud, security issues, or abuse
Respond to government or regulatory requests (e.g., from tax authorities, law enforcement, financial regulators)
Transparency: When legally permitted, we will notify you of legal requests for your data and may challenge overbroad or inappropriate requests. However, we may be prohibited from notifying you in cases where doing so would impede a criminal investigation or violate court orders.
3.6 Business Transfers If SWAGR is acquired by another company, merges with another entity, or undergoes a bankruptcy or asset sale, your personal information may be transferred as part of that transaction. We will provide notice to you of any such change and any choices you may have regarding your personal information. Where required by law, we will obtain your consent before transferring health data in connection with a business transfer.
3.7 Aggregate and Anonymized Data We may share aggregated, anonymized data that cannot identify you with third parties for research, marketing, or analytics purposes without your consent. For example:
"40% of participants achieved their weight loss goals within 12 weeks"
"Average daily active time is 25 minutes"
This data cannot identify you and is not subject to GDPR or CCPA restrictions. However, we will not combine anonymized data with other datasets in a way that could re-identify you.
3.8 No Sale of Personal Information SWAGR does not sell, rent, lease, or otherwise transfer your personal information to third parties for monetary compensation or direct business value. However, we may share data with service providers as outlined above, and this sharing may indirectly benefit our business (e.g., by improving the App).
If you are a California resident, this means SWAGR does not engage in the "sale" of personal information as defined by the CCPA. You have the right to request that we not sell your data (though we don't currently do so).
4. Data Storage, Security, and Retention
4.1 Security Measures SWAGR implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Encryption: All data in transit is encrypted using TLS/SSL encryption. Sensitive data (passwords, payment information, health data, identification documents) is encrypted at rest using AES-256 encryption or equivalent.
Access Controls: Access to personal data is restricted to authorized SWAGR employees and service providers on a need-to-know basis. All personnel with access to personal data are bound by confidentiality obligations.
Network Security: Our infrastructure is protected by firewalls, intrusion detection systems, and regular security monitoring.
Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address security gaps.
Data Minimization: We collect and retain only the minimum personal data necessary for the specified purposes.
Access Logging: We maintain logs of all access to sensitive data and conduct regular reviews for suspicious activity.
4.2 Payment Processing Security Payment card information is processed securely by our payment processors (Stripe and Borderless) in compliance with the Payment Card Industry Data Security Standard (PCI DSS). SWAGR does not store full credit card numbers or banking credentials on our servers. Payment processors handle all payment data according to their privacy policies and security standards.
4.3 Third-Party Security We contractually require all third-party service providers (processors, cloud hosts, analytics providers) to:
Implement appropriate security measures
Comply with applicable data protection laws
Notify us of any data breaches within 24 hours
Maintain cyber liability insurance
Allow for regular security audits
4.4 Data Retention We retain your personal information for as long as necessary to provide the App's services and comply with legal obligations:
Account Information: Retained for the duration of your active account plus 3 years after account deletion (for legal and tax compliance purposes).
Transaction Records: Retained for 7 years (to comply with tax and financial regulations in most jurisdictions).
Health and Fitness Data: Retained for the duration of your active account. You can request deletion of health data at any time.
Challenge Data and Proof: Retained for 1 year after challenge completion (to address disputes), then deleted unless you request retention or it's needed for legal proceedings.
Support Communications: Retained for 3 years.
Dispute Records: Retained for 5 years (to defend against future claims).
Device and Usage Data: Retained for 12 months unless aggregated/anonymized.
Exception: If you request account deletion or data deletion, we will delete your data within 30 days, except where retention is required by law (tax records, dispute records, legal holds). If data is subject to a legal hold, we will retain it until the hold is released.
4.5 Limitations of Security While SWAGR takes comprehensive measures to protect your data, no security system is completely impenetrable. We cannot guarantee absolute security. You acknowledge and accept that:
Internet transmission and electronic storage inherently carry security risks
You are responsible for keeping your account credentials confidential
If you disclose your password or account information to others, SWAGR is not responsible for unauthorized access
Cybersecurity threats evolve continuously, and no system is immune to all attacks
You assume the risk of using the App and agree not to hold SWAGR liable for unauthorized access or data breaches caused by factors beyond our reasonable control (e.g., zero-day exploits, nation-state attacks).
4.6 Data Breach Notification In the event of a data breach that compromises your personal information, SWAGR will:
Notify you of the breach
Provide information about the nature of the breach, what data was compromised, and steps you should take to protect yourself
Notify relevant regulatory authorities as required by law (GDPR requires notification to regulators within 72 hours for breaches affecting EU residents)
Provide credit monitoring or other remedial services if applicable
Notification will be provided:
Via email to the email address associated with your account
Via in-app notification
Publicly on our website (if the breach affects a large number of users)
5. Your Data Privacy Rights
Depending on your jurisdiction, you have the following rights regarding your personal information:
5.1 Right to Access (GDPR Art. 15, CCPA § 1798.100) You have the right to request access to the personal information we hold about you. Upon request, we will provide you with:
A copy of your personal data in a portable, machine-readable format
Information about how we collect, use, and share your data
The source of your data
Whom we share your data with
How long we retain your data
You can exercise this right by contacting us. We will respond within 30 days (45 days for complex requests).
5.2 Right to Correction and Rectification (GDPR Art. 16, CCPA § 1798.106) You have the right to request correction of inaccurate or incomplete personal information. We will correct your data within 30 days. You can update much of your information directly in your App settings.
5.3 Right to Erasure / Right to be Forgotten (GDPR Art. 17, CCPA § 1798.105) You have the right to request deletion of your personal information in certain circumstances:
When the data is no longer necessary for its original purpose
When you withdraw your consent and there is no other legal basis for processing
When you object to processing and we have no compelling legitimate interest
When your data has been unlawfully processed
Exceptions: We may retain your data if:
We have a legal obligation to retain it (e.g., tax records for 7 years)
We need it to establish, exercise, or defend legal claims
It is necessary for fraud prevention or security
Deletion would compromise data integrity or App functionality
We will delete or anonymize your data within 30 days where technically feasible, unless an exception applies. If an exception applies, we will inform you and explain the legal basis for retention.
5.4 Right to Data Portability (GDPR Art. 20, CCPA § 1798.100) You have the right to receive your personal information in a structured, commonly used, machine-readable format (e.g., CSV, JSON) and to transmit that data to another service. We will provide your data within 30 days of request.
5.5 Right to Restrict Processing (GDPR Art. 18) You have the right to request that we restrict processing of your data while we verify its accuracy or resolve disputes about its use. During the restriction period, we will only store your data but not actively use it for other purposes (except storage required by law).
5.6 Right to Object to Processing (GDPR Art. 21, CCPA § 1798.120) You have the right to object to certain types of data processing:
Marketing Communications: You can opt out of promotional emails at any time by clicking the unsubscribe link in emails, adjusting App settings, or contacting us. We will honor opt-out requests within 10 business days.
Profiling and Automated Decision-Making: You can object to automated decision-making that has legal or similarly significant effects on you.
Legitimate Interest Processing: You can object to processing based on our legitimate interest; we will assess your objection against our business needs.
5.7 Right to Withdraw Consent (GDPR Art. 7) Where your data processing is based on your consent (e.g., health data collection, research participation), you can withdraw that consent at any time by contacting us or adjusting your App settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
5.8 Right Against Automated Decision-Making (GDPR Art. 22, CCPA) You have the right not to be subject to decisions made entirely by automated means that produce legal or similarly significant effects on you. Currently, SWAGR does not use fully automated decision-making for determinations that affect your rights. However, if we implement such systems in the future, you will have the right to:
Know when an automated decision is being made
Request human review of automated decisions
Provide your perspective on the decision
5.9 Right to Non-Discrimination (CCPA § 1798.125) We will not discriminate against you for exercising any of your privacy rights. Specifically, we will not:
Deny you goods or services
Charge different prices or rates
Provide different quality of service
Suggest that exercising rights would result in any adverse consequences
Exception: We may offer different pricing or services as part of a loyalty program, provided the difference is proportional to the value of your data and other factors.
5.10 Right to Lodge a Complaint (GDPR Art. 77) If you believe SWAGR has violated your privacy rights, you have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK, CNIL in France, the state Attorney General in the US). Contact information for regulatory authorities is available on their respective websites.
5.11 How to Exercise Your Rights To exercise any of these rights, please contact us at www.swagr.com. Please provide:
Your name and account information
A description of your request
Any supporting documentation
We will verify your identity before processing your request. If your request is unclear or vague, we may ask for clarification. We will respond within 30 days (45 days for complex requests) or inform you of any delays.
Note for California Residents: Under the CCPA, you also have the right to designate an authorized agent to make requests on your behalf. Your agent must provide a power of attorney or other authorization.
6. Children's Privacy
The App is not intended for individuals under 18 years of age. SWAGR does not knowingly collect personal information from anyone under 18. You must be at least 18 years old to create an account and use the App.
6.2 Parental Involvement
If you are a parent or guardian and believe your child has created an account or provided information to SWAGR, please contact us immediately via our website at www.swagr.com, and we will investigate and delete the information.
6.3 Age Verification SWAGR may implement age verification mechanisms to ensure compliance with the age requirement. Users who appear to be underage may be asked to provide proof of age (e.g., government ID) or their account may be suspended pending verification.
6.4 Legal Basis for Age Restriction The age restriction exists because:
The App involves fitness and weight loss, which may not be appropriate for developing adolescents
The App involves financial transactions (entry fees, prize pools, and payouts), which require legal capacity to contract
Health data requires heightened protections for minors under privacy laws like COPPA (US) and GDPR
Participants must understand the health risks and medical disclaimers in our Terms and Conditions
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
For Material Changes:
Post the updated Privacy Policy on our website and in the App
Update the "Last Updated" date at the top of this document
What Constitutes a "Material Change":
Changes to how we collect or use health data
Changes to data retention periods
New data sharing with third parties
Restrictions on your privacy rights
Changes to security practices
Changes related to sensitive or special category data processing
For Non-Material Changes:
We may implement immediately with no direct notice provided (e.g., clarifications, formatting improvements, addition of new privacy-protective features)
Your Rights Upon Policy Changes:
If you do not agree with material changes, you may delete your account within 30 days of the effective date
Continued use of the App after the effective date constitutes acceptance of the updated Privacy Policy
If you request account deletion, we will comply within 30 days, subject to legal retention requirements
Previous Versions: Previous versions of this Privacy Policy are available upon request via support at our website www.swagr.com
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: Please contact us via the website www.swagr.com
Response Times:
We will acknowledge receipt of your request within 30 business days
We will respond to routine inquiries within 30 days
We will respond to complex requests within 45 days
If we cannot meet the deadline, we will notify you and explain the delay
For EU Residents: If you are located in the EU and believe SWAGR has violated your privacy rights, you may lodge a complaint with your local data protection authority:
UK: Information Commissioner's Office (ICO) - ico.org.uk
EU: Your country's data protection authority (find yours at https://edpb.ec.europa.eu/about-edpb/board/members_en)
For California Residents: If you are located in California and have questions about your CCPA rights, you may contact the California Attorney General at https://oag.ca.gov/ or the California Privacy Protection Agency at https://cppa.ca.gov/
For Virginia, Colorado, Connecticut, or Utah Residents: These states have consumer privacy laws similar to the CCPA. Consult your state's attorney general office for more information.
1. Information We Collect
Personal Information: Name, email address, date of birth, and other information you provide during registration or whilst using the app.
Health Data: Information about your weight, activity levels, and health goals. This data is collected with your explicit consent.
Device Information: IP address, device type, and usage data to improve App functionality.
Third-Party Data: If you use third-party services integrated with the App (e.g., meal ordering or fitness trackers), we may receive relevant data from those services.
2. How We Use Your Information
To personalise your experience and provide App features.
To track progress and manage gamified weight loss programs.
To communicate with you, including updates, notifications, and customer support.
To improve the App and develop new features.
To comply with legal obligations and prevent misuse.
3. Third-Party Sharing
We may share your information with trusted third-party service providers to deliver App features (e.g., prize distribution, shop deliveries or to run our technology platform).
We do not sell your personal information to third parties.
Information may be disclosed to comply with legal requirements or protect the rights and safety of SWAGR.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and access controls.
While we take all reasonable measures to protect your information, no system is completely secure. You use the App at your own risk.
5. Your Rights
You can access, update, or delete your personal information by contacting us.
You may opt out of marketing communications by following the unsubscribe link in our emails.
6. Children's Privacy
The App is not intended for children. All users must be over 18yrs of age
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App, and your continued use constitutes acceptance of the updated policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.